osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.
By time goes, I’ve found myself more focusing on SIEM product during penetration test. This is the fourth article of my article series called as “Unexpected Journey” which all of them focused on different SIEM products. In this article, I will share the details how I’ve got root access to the SolarWinds Log & Event Management product. Read More
This is the third part of our article series that intended to share my real-life penetration testing experience.In this article, I will share a whole process of how we managed to find a -0day- pre-auth RCE vulnerability on another SIEM product. Read More